FAQ’s

American Silver & Gold Coins (ASGC) offers competitive pricing, verified authentic products, and personalized service from experienced precious metals professionals. Clients benefit from access to an extensive inventory, transparent pricing, secure transactions, and ongoing account support for future buying, selling, and trading.

A specialized precious metals firm provides product expertise, grading knowledge, and market insight that general retailers cannot match. Our team helps clients choose products that fit their goals — whether investment, collection, or legacy planning — while avoiding common pitfalls in authenticity, pricing, and liquidity.

Getting started is simple:

1. Contact our team by phone or through the website
2. Speak with a representative about your goals
3. Review available inventory or request a buy-back quote
4. Lock in pricing
5. Complete payment or shipping instructions

We guide you through each step.

There are no hidden fees. Pricing is based on current market value. Any shipping, insurance, or special handling costs are clearly disclosed before you finalize a transaction.

Yes. Our representatives specialize in numismatics and are trained in grading standards, market trends, and portfolio strategy. We regularly work with both new buyers and advanced collectors.

You can call our office, use the contact form on our website, or request a callback. A representative will respond promptly to answer questions and review available options with you.

We accept the same major payment types used by leading precious-metals retailers, including bank wire, personal check, cashier’s check, and major credit and debit cards.

Yes. Like most bullion retailers, cash-equivalent payments such as wire and ACH typically qualify for the lowest pricing. Card payments may include a small processing premium.

Your price is locked at the time of order confirmation and verbal or written trade agreement — not when payment arrives — provided payment is received within the stated timeframe.

In some cases, structured purchase plans may be available. Speak with a representative to see if your order qualifies.

Orders are shipped securely using trusted carriers in discreet packaging. Signature confirmation is typically required for delivery.

Yes. Packages are fully insured while in transit until confirmed delivery, giving clients peace of mind.

Shipping time depends on product availability and payment method. Most in-stock, paid orders ship within a few business days after funds clear.

All products are tested, verified, and sourced through reputable mints, distributors, and industry channels. Certified coins are graded by top third-party grading services, and bullion is verified before shipment.

Because precious-metals prices fluctuate, most transactions are final once confirmed. Certain unopened or non-market-sensitive items may qualify for return — contact us immediately if there is an issue.

Contact us right away. Do not discard packaging. We will initiate an insured claim and resolve the issue as quickly as possible.

Yes. We actively buy gold and silver coins and bullion, including items originally purchased from us or elsewhere.

Minimums may apply depending on product type and market conditions. Contact us for current requirements.

Yes. We aim to provide consistent, relationship-based service whenever possible so you can work with a familiar advisor.